Mercury

Mercury avoided layoffs during the 2022-2024 tech downturn while achieving 10 consecutive quarters of GAAP profitability. CEO Immad Akhund told TechCrunch the company reached $500M in revenue in 2024, growing to $650M in 2025 with approximately 1,100 employees and 300,000 customers. Akhund stated: "We've never had layoffs and we've been really thoughtful about hiring."

Mercury closed accounts of customers in Ukraine, Belarus, Croatia, and Nicaragua in 2024 without warning, citing compliance review. Affected founders criticized lack of due process.

Mercury CEO Immad Akhund stated in July 2023: "We are remote-first rather than hybrid. Most of the meetings people have are on Zoom." He said remote work "from an employee perspective, it's just clearly, I think in most cases, better—most people want the flexibility." Mercury scaled from 30 to 500+ employees while remote-first, with intentional culture-building via team gatherings at least four times a year.