Webex employees faced significant uncertainty as parent company Cisco cut 9,800+ jobs in 2024 (12% of workforce) across two waves: 4,250 in February and 5,600 in August. Cisco anticipated paying nearly $2B on restructuring. The cuts hit as Webex's video conferencing market share struggled against competitors like Zoom and Teams. Among US tech employers in 2024, Cisco was one of the largest job cutters after Intel and Tesla.
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Webex (Cisco) layoffs as part of Cisco 9,600 job cuts. Video conferencing struggled.
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Webex — Layoffs: OPPOSED Webex (Cisco) layoffs as part of Cisco 9,600 job cuts. Video conferencing struggled. https://reciepts.tech/stance/616
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See all →Webex invested in AI features to improve hybrid work, including real-time translation, closed captions in 100+ languages, gesture recognition, and "optimize for my/all voices" audio processing. The 2024 Global Hybrid Work Study surveyed 4,500 employees across Europe on return-to-office experiences. Cisco transformed its own offices with 100% unassigned seating and a 30/70 ratio of enclosed vs. shared spaces, advocating for making offices "magnets, not mandates."