#152 on the board

D

Zendesk

CompanyConcerning33/100low confidence · 2 issues
2 opposed1 mixed

Receipts

3

Against

2

Customer service software.

IndustrySaaSFounded2007Headcount6,000+zendesk.com

The receipts (3)

Mixed🤖AI EthicsJan 2024

Zendesk AI customer service. Chatbots. Support automation.

Company Website✓ VerifiedShare ↗
Opposed👷Worker TreatmentMay 2023

Zendesk PE ownership brought cuts. Private equity playbook. Customer service degraded.

Company Website✓ VerifiedShare ↗
Opposed👷Worker TreatmentMay 2023

Zendesk PE ownership brought aggressive cuts. Customer service quality declined.

Company Website✓ VerifiedShare ↗